#Indegene omnipresence free#

Around 46% of reps from North America face this challenge “at least half the time.” At least 80% of healthcare reps globally confirm that visiting all the targeted HCPs across their territory with optimal reach and frequency is difficult.At least 9 in 10 of Remote/Inside Sales reps think that their digital tools help them more than half the time to engage HCPs effectively.Ĭhallenges of Healthcare Reps in HCP Engagement.Nearly 6 in 10 reps from Device, Managed Care/KAM, and Service Rep roles are not convinced with the utility of their digitals tools (mostly CRM/SFA tools).At least 41% of healthcare reps from each industry segment perceive the utility of available tools as 'Below Average.'.Nearly 65% of healthcare reps from the Asia Pacific region perceive better use of engagement technologies despite fewer number having access to them as compared with other regions.In Europe, a higher number (57%) of reps have below-average perceived utility. Nearly half of healthcare reps (48%) perceive below-average utility (usefulness) of available technologies.Only 13% of Medical Reps (MSL/MedInfo) use the necessary tools to remotely engage an HCP in a conversation via triggered emails, recommended content, or a remote meeting technology.At least 7 in 10 reps from each rep role (Primary Care Sales, Specialty/Hospital Sales, Device Reps, and Managed Care or KAM Reps) cannot do Omnichannel orchestration due to lack of access to right digital tools.At present, almost 90% of reps from all segments do not participate in remote engagement. About one-third of them use Meeting Schedulers in HCP engagement. Nearly half of healthcare reps from both Pharma and Medical Devices & Diagnostics industries use CRM/SFA tools.North America ranks number 1 in the use of CRM/SFA tools, with 60% of its reps accessing these tools. Only 26% of healthcare reps in the Asia Pacific region report using CRM/SFA tools, Meeting Schedulers, and/or CLM tools.At least 80% of healthcare reps, globally, do not use modern technologies like closed-loop marketing (CLM), rep-triggered email, recommended content, or remote engagement.The participating rep roles were: Specialty/Hospital Sales, Medical Reps (MSL/MedInfo), Device Reps, Primary Care Sales Reps, Managed Care or KAM Reps, Remote/Inside Sales Reps, Service Reps, and others.Īccess and Utility Trends of HCP Engagement Technologies The necessary HCP engagement tools we discussed were: A mention of credit to the source ' 2017 Healthcare Rep Survey - The Great Read by Indegene PharmaFuture and Indegene Omnipresence' would be nice.

#Indegene omnipresence free#

Please feel free to use them in your upcoming business presentations. The survey received responses from reps from 4 continents, 72 countries and highlighted top trends in this space.

Thanks to diverse use of phrases which only mean to address the single goal of engaging doctors/physicians/Healthcare Providers and professionals by today's sales and medical reps from pharma, biotech, and medical devices and diagnostics industry segments. These technologies or digital tools are also often termed as life sciences commercial execution technologies, commercial cloud technologies, rep enablement technologies, and such. While working with Indegene, we did a survey with 500+ Healthcare reps across the globe from modern rep roles (more than 7) on their technology access, utility trends, challenges, and digital capability wishlists when it comes to engaging physicians.